Privacy Policy

Last Updated: July 2026

Welcome to JoburgSolar. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share your personal information when you use our website in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

When you fill out a quote request form on our website, we collect the following personal information:

• Your name and contact details (email address and phone number).
• Your geographical location/suburb in Johannesburg.
• Technical details regarding your property's roof type and orientation.
• Your current monthly electricity expenditure.

2. How We Use Your Information

We use the data we collect solely to facilitate your request for a solar quote. This includes:

• Matching your request with our exclusive, vetted certified solar installer who services your specific suburb.
• Sending your request details to our exclusive partner installer so they can contact you to provide an accurate, custom quote.
• Communicating with you regarding your request status.

3. Information Sharing and Disclosure (POPIA Compliance)

Important Note: We are an exclusive matchmaking referral service. To provide you with a custom quote, we share the details you enter in our form with our single vetted solar installation partner servicing your specific area in Johannesburg. By submitting your form, you consent to this sharing.

We do not sell, rent, or trade your personal information to third-party marketing companies for unrelated advertising purposes.

4. Data Security

We implement appropriate physical, technical, and administrative security measures to protect your personal data from unauthorized access, loss, misuse, alteration, or destruction.

5. Your Legal Rights

Under POPIA, you have the right to access, correct, or request the deletion of the personal information we hold about you. If you wish to exercise these rights, please contact us via our site details.